Quinton Davies

Plymouth - 2nd Line Service Desk Engineer

2^nd Line Support Engineer

Location: Devon
Salary: 25 – 27.5k
Position: Permanent

A rapidly growing MSP client is looking for a 2nd line desk/field service engineer to provide excellent IT support to a variety of clients and industries.
This is a fantastic opportunity to start with an established company where no two days will be the same. With a huge focus on progression and development of your skills, you will have all the opportunity to expand your knowledge and abilities whilst working within a supportive workplace environment.

Essential Requirements:
A full driving Licence (Access to a vehicle not required but beneficial)
A minimum of 2+ years working within IT
Being a team player
A proactive attitude
A passion for IT

Technological competencies
Virtualisation technologies: Hyper V & VMware
Microsoft Office 365
Microsoft server & Desktop environments
Network troubleshooting & Diagnostics – DNS, DHCP, VPN, NAT, Routers, Switches.
Exposure to: Azure, Linux, PowerShell scripting

Your Duties:
Providing assistance to field engineers
Acting as a point of escalation for 1^st Line support
Providing 2^nd Line technical assistance to a variety of businesses and industries.

Benefits:

Free fruit, snacks, and drinks
25 days of annual leave plus Bank Holidays rising one day per year after five years of service
Fully funded training and industry recognised certifications
One day per year fully paid to volunteer and ‘giveback’ to a charity or local cause of your choice
Paid overtime
Flexible working arrangements
Regular company events

£25,000 - 27,500 Permanent Plymouth

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Plymouth - 2nd Line Service Desk Engineer